Got Questions? We’ve Got Answers.
We know HVAC can be complex—so we’ve answered some of the most common questions our customers ask. Don’t see your question below? Feel free to contact us!
💡 How often should I service my HVAC system?
We recommend servicing your heating and cooling systems at least once a year—furnaces in the fall, air conditioners in the spring. Regular maintenance improves efficiency, extends system life, and helps prevent costly breakdowns.
🔧 Do you offer emergency repair services?
Yes! We offer 24/7 emergency HVAC repair to keep you safe and comfortable, no matter the time or season.
🏡 What areas do you service?
We proudly serve most of Southwestern Ontario, including KW, Guelph, Stratford, Kincardine and all the cities and townships in-between. Not sure if you’re in our service area? Give us a call and we’ll let you know!
💰 What are your payment options?
We accept all major credit cards, debit, e-transfers, and offer financing options for eligible equipment installations. Ask us about current promotions and rebates!
🌱 Are energy-efficient systems really worth it?
Absolutely. High-efficiency HVAC systems can cut your energy bills significantly, reduce your carbon footprint, and often qualify for government rebates or incentives. We’ll help you find the right system for your budget and goals.
🔁 Should I repair or replace my old HVAC system?
If your system is 10-15+ years old, needs frequent repairs, or no longer keeps your home comfortable, it might be time to consider a replacement. We’ll give you honest advice and cost-effective options, no pressure, just the facts.
🛠️ What brands do you work with?
We install and service most major HVAC brands, including Lennox, Kinghome and American Standard. If you also have a specific preference, do let us know and we will get it done. Whether you need a repair or a full upgrade, we’ve got the tools and expertise to handle it.
🌀 How can I improve my indoor air quality?
We offer a range of indoor air quality solutions, including air purifiers, humidifiers and smart thermostats. Cleaner air means better health, comfort, and efficiency.